Cookie policy

Raiffeisen Bank SA, with the registered office in Sky Tower Building, Calea Floreasca, nr. 246C, postal code 014476, City of Bucharest, District 1 ("Raiffeisen" or "we") makes available the Sandbox testing platform ("testing platform" or "platform").

By making available this testing platform, Raiffeisen, as payment service provider which offers account management services, meets the legal obligation provided at Article 30(5) of Commission Delegated Regulation (EU) 2018/389 of 27 November 2017 supplementing Directive (EU) 2015/2366 of the European Parliament and of the Council with regard to regulatory technical standards for strong customer authentication and common and secure open standards of communication.

Our testing platform uses cookies.

The information provided below is intended to inform the users of the testing platform about the placement, use and management of cookies in the context of Raiffeisen making available a platform to test connection and functionality of the computer programmes and applications used to provide a payment service.

What are cookies?

We use the term “cookie” to refer to cookie modules and similar technologies by means of which information can be collected automatically.

An “Internet Cookie” (also known as “browser cookie” or “HTTP cookie” or just “cookie”) is a small file made of letters and figures which will be stored on the computer, mobile device or any other equipment an user uses to access the Internet.

Cookies are installed further to a request sent by a web-server to a browser (for instance, Internet Explorer, Firefox, Chrome). Once installed, cookies have a limited lifetime, and remain “passive”, meaning that they neither contain any software programmes, viruses or spyware, nor will they access any information on the hard-drive of the user on the equipment of which these were installed.

A cookie has two parts:

  • the name of the cookie; and
  • the content or value of the cookie.

In technical terms, only the web-server which sent the cookie may access it again when an user returns to the website associated to the respective web-server.

What are cookies used for through this testing platform?

Cookies are used to ensure the best possible conditions for the operation of the testing platform, as well as to provide the best possible browsing experience, adapted to the needs and interests of each user, namely to:

  • provide the functionalities made available to the users of this platform;
  • improve the use of this platform, including by identifying any errors which occur when users visit/operate it;  

Relying on the feedback sent through cookies in connection with how the testing platform is used, Raiffeisen might take actions to render this platform even more efficient and accessible for users.

Which is the lifetime of cookies?

The lifetime of cookies may vary significantly, depending on the purpose of their placement. Cookies are grouped in the following categories which determine also their lifetime:

  • Session cookies – a “session cookie” is a cookie which is deleted automatically when the user closes the browser.
  • Persistent or fixed cookies – a “persistent” or “fixed” cookie is a cookie that remains stored on the user’s device until it reaches a certain expiry date (which can be in the range of minutes, days or even years), or until this is cleared by the users at any time in the browser’s settings.

What cookies does this testing platform use?

Cookies are necessary for the smooth operation of the testing platform.

An online platform may only work property with these cookies.

The testing platform uses the following types of cookies:

Name of cookie

Description

Expiry

SSESS7ac6e36fbdf9265ca39cbef13c7fd5d5

Default session cookie;

When the user’s browsing session closes

has_kjs

Used for reasons of performance and to indicate whether JavaScript is enabled or not;

When the user’s browsing session closes

functional cookies

Used in connection with the flows the user may undergo when using the platform;

When the user’s browsing session closes

Drupal_visitor_logoff

Cookie saved during log-off, and used to display the user log-on activation message when the user is logged-off;

When the user’s browsing session closes

Drupal_visitor_ibmapimactivate

Cookie used to display the account activation prompt;

When the user’s browsing session closes

Drupal_visitor_ibmapiminvited

Cookie used to display whether the account has been successfully created or not after the use of the invite link;

When the user’s browsing session closes

Drupal_visitor_ibmapimnodevorg

Used to force logging-off from the website with self-service enrolment for users with no associated organization

When the user’s browsing session closes

Drupal_visitor_ibmapimacttoken

Cookie used after the user logged-on the platform.

When the user’s browsing session closes

What type of information is stored and accessed using cookies?

Cookies store information in a small text file which allows recognition of the browser. This testing platform recognizes the browser until cookies expire or are cleared.

How can cookies be stopped?

The deactivation or refusal to receive cookies may render the testing platform difficult to visit, and limit the possibilities to use it.

All modern browsers allows the cookie settings to be changed. These settings may be usually accessed in the “Options” section or in the “Preferences” menu of the user’s browser.

For detailed instructions about these settings, the following links may be used:

Cookie settings in Internet Explorer

Cookie settings in Microsoft Edge

Cookie settings in Firefox 

Cookie settings in Chrome for Desktop 

Cookie settings in Chrome for Android 

For more details about the processing activities performed by the Raiffeisen Bank SA, as well as the rights you enjoy in this context, please access the updated Personal Data Protection and Privacy Policy available at https://www.raiffeisen.ro/despre-noi/politica-de-confidentialitate/.

For any additional questions about the manner in which this testing platform uses cookies, you may contact the Data Protection Officer of Raiffeisen Bank SA at the following email address: dpo@raiffeisen.ro, or you may send a written request to the address of any unit of Raiffeisen Bank SA, (for the full list thereof, access the page https://www.raiffeisen.ro/retea/).